U
My ring doorbell keeps dropping off line after over a year
battery-video-doorbell
troubleshooting
My door bell keeps dropping off line after a year of been fine, same internet provider and the hub is in the same place nothing has changed any ideas ??
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29-01-2025 12:14:57
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Caitlyn_Ring
HI @user_6c1b88. What is the signal strength reported as on the Device Health page in the Ring app? This lets us know if the wifi signal that your Doorbell is receiving is strong or weak. Also, what is the approximate distance between your Doorbell and the router?
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30-01-2025 12:20:47
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