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Doorbell Pro hardwired but has low power issues?
My doorbell will work fine for a couple of days but will then show POOR voltage and go offline? It will stay offline indefinitely but If I isolate the power then switch it back on it will start working again? It's wired from a ring transformer as attached png file. Any Ideas please.
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18-08-2020 06:42:13
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Marley_Ring
Hey there, @Sean4265. Thank you for that picture example. A wiring configuration that direct should certainly be powering up. I recommend reaching out to our support team for more in-depth troubleshooting on this concern. Please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.
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19-08-2020 11:08:58
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