‎WiFi Drop Screen Shot Capture

English (UK)

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

R

RobN

WiFi Drop Screen Shot Capture

wifi

connectivity

cs-support

Afternoon, recently my Wi-Fi dropped out overnight and on checking my indoor cams the next day they had continued to record screenshots every 30 seconds and were available to view. One had a consistent timeline overnight whereas the other had skipped approximately an hour and a half after the Wi-Fi had dropped Does anyone know why this would have happened?

328 •

0 •

13-05-2023 12:32:52

Responses (2)

C
Caitlyn_Ring
Hi @RobN. It could have been a temporary wifi outage, or some brief interference that caused the disconnection. Make sure your Indoor Cams have been [reconnected](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network) to your wifi network, then verify that the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) is strong and stable. If this becomes a persistent concern, you can follow up with our [support team](https://support.ring.com/hc/en-gb/articles/213608406) to take a deeper look.
0
•
15-05-2023 06:44:18
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
14-06-2023 06:45:00
•