U
New owner authorisation
troubleshooting
Hi, I have sent two requests now to have a device transferred to me as the new owner. There has been no response for well over 15 days. Previous owner of the device was my late grandad. What do I need to do to get this transferred over. I don’t need access to the original account or any footage. Thanks Dan
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22-07-2024 12:09:46
Responses (1)
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Caitlyn_Ring
Hi @user_54d4af. I'd recommend getting in touch with our support team to check on the status of this request. You can contact our support team at one of these numbers, or on Facebook @Ring by sending a private message.
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23-07-2024 03:40:19
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