Ring Chime not connecting to Wi-Fia

I’ve recently moved and set up my doorbell and chime at my new address. No issues initially - all set up and working. Both doorbell and chime had a system update and since then my chime won’t connect to Wi-Fi (no issues with the doorbell). I’ve tried a range of options found online with no luck - different sockets, resetting, closer to router and changing router channels but nothing working. Ring support never available when I call so anyone on here have any ideas? Thanks