A19 smart lightbulb not connecting

I am trying to connect my smart lightbulb a19 to my app, and I keep getting the same error. I even tried doing a factory reset using my iPad to set it up, but still no luck. After I scan the barcode, the app detects the lightbulb. After I name the lightbulb and proceeded to the "Set Up a Device" page, my echo recognizes the new light. However, after about 30 seconds or so, it says that there is a connection issue saying "Hmm, something went wrong. Sorry about that. Please try again" I am using echo gen 4 as a bridge.