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P
Can't find monitoring option
app-settings
android

I've just upgraded my plan in order to use the assisted monitoring function with my alarm but when I go in to settings all I see is Name, Change address, Plans, Modes, Alarm alerts, Users and Delete location. Nowhere is there a monitoring option. I've currently got a bell, camera, floodlight can and alarm system on my plan.

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29-03-2021 10:04:30

Responses (1)

  • T

    Hi @patand. Information on Assisted Monitoring and how to sign up can be found in this Help Center article [here](https://support.ring.com/hc/en-gb/articles/360047616551-How-do-you-sign-up-for-Assisted-Monitoring-). If you have any further questions, you can contact our support team for the next best steps. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    31-03-2021 05:13:43

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