Ring Video Doorbells

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U
recording for 30 minutes when person detected
app-settings
battery-video-doorbell
troubleshooting

About 3 months ago I changed my ring doorbell to the ring doorbell Plus. I didn't realize this until the other day because my battery is only lasting a week when it used to last 3 weeks. But the recording time when a person detected is 30 minutes every single time. I've made several changes in the settings and put it to where it was before I changed to this new doorbell and it's still recording for 30 minutes. Any suggestions or something I'm missing?

26

3

0

05-12-2024 08:15:07

Responses (2)

  • J

    Hi @user_29b960. Please give our support team a call to further investigate this with you.

    0

    06-12-2024 09:15:55

    • U

      Did you ever find a resolution? This is happening to me too.

      0

      03-04-2025 03:48:49

      Didn't find an answer ?

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