Ring Security Cameras

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U

user_896913

Accepted Solution
Camera not turning
troubleshooting
wireless-security-cameras

Had ring stick up cam for under a week and it’s lost connection battery fully charged and when pressing and holding orange button won’t go into set up mode, can anyone help? 

73

2

0

10-06-2024 07:42:27

Responses (1)

  • J
    Accepted Solution

    Hi @user_896913. If your Camera is unresponsive, make sure you press and hold the setup button for 20–25 seconds to complete a factory reset. If you have done so, and it is still unresponsive, give our support team a call for further assistance.

    0

    11-06-2024 09:24:19

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