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user75285

User Solution
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Charged £69 instead of£34 for basic yearly subscription
account-settings
cs-support
ring-protect-plans

I’m just wondering if we get charged for two years in advance please. Many thanks Colin

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26-01-2024 05:11:11

Responses (2)

  • C

    Caitlyn_Ring

    User Solution

    Hi @user75285. We don’t have access to any account or billing information here, but based on the numbers it seems like you may have two Ring Protect Basic plans. You can view information about your Ring Protect plans by logging into your account on Ring.com. If you need further assistance, feel free to reach out to our support team.

    0

    •

    26-01-2024 08:18:23

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      25-02-2024 08:19:19

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