Ordered Ring Pro Accessory Kit, Got Wrong Stupid Screwdriver

I installed a new mesh wifi system in the house over a week ago. Went to reconfigure my Ring Pro Doorbell, and, of course, my girlfriend had decided to toss all the boxes containing the requisite screwdriver needed to open the cover and push that little button... So, I went to the Ring website and ordered an accessory kit for the Ring Pro Doorbell. Finally arrived today. Tried to open cover, cannot. Kit-provided bit is too small and lacks the recessed center that would be needed to turn that wackadoo screw... WTF? I rechecked the online store, and this is, in fact, the only accessory kit available for the Ring Pro. Is there a resolution to this that DOESN'T involve 4-5 back and forth emails over the course of a week or more followed by yet another week of waiting for [perhaps] the right bit to get here?