U
Cannot call call centre in UK
cs-support
notifications
Tried calling call centre in UK for help. Cannot get past automated control. Since it asks me to press £ to submit. There is no £ on keypad, and it does not accept #. I was calling about a critical update email from you. I was checking if it is a fake. 
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18-01-2023 09:05:38
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Tom_Ring
Hi @user33652. If you are using Android 8, you will need to update to at least Android 9. This message was sent out a while ago. Without seeing the email address this was sent from, I cannot confirm its validity. If you have further questions about this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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20-01-2023 06:26:07
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