D
Solar pathlight flashing and will not join bridge
solar-smart-lighting
cs-support
I have 20+ solar path lights that I’ve had about a year. One of them, model 5AT1S6, stopped working, the light is slowly blinking. I replaced the battery with a fully charged battery, same result. I removed the light from the ring app and tried to add it back. The app detects the light, but fails when trying to join it to the bridge, even when right beside the bridge. I pushed the reset button for 39 seconds, but no change in the light. The continues to slowly blink. Anything I can try? Anyway to reflash these via usb?
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04-03-2022 02:14:47
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Caitlyn_Ring
Hi @Dlewis41777. Thanks for sharing what steps you've tried so far, as you've run through all of the basic troubleshooting suggestions I would have recommended. In this case, our support team can help with investigating this further. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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07-03-2022 06:24:40
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