Key by Amazon

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Payment issues
troubleshooting

Pls help. I hVe the basic plan one camera and I’ve tried 1000’s of time to select the next plan to have all four camera recording. Payment can’t be verified. Customer service is disgraceful ive tried 4 times and they all give different answers. Even down to my bank being at fault. HELP.

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2

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01-04-2025 02:34:40

Responses (1)

  • J

    Hi @user_0d6e5c. We do not have access to account information here in the Community in order to assist with billing issues. It is best to continue working with our support team for further assistance. You can also reach our support team on Facebook or Twitter by sending a PM to @Ring.

    0

    03-04-2025 08:09:17

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