S
Ring keeps going to cellular backup
battery-video-doorbell
troubleshooting
wireless-security-cameras
Hi. Almost every time I go out and set my ring alarm I get a message a little bit later that my ring alarm is on cellular backup and then about 10 minutes later I get a message that WiFi is restored. i checked my settings and my WiFi and internet are not dropping out at all. I only seem to get the message not long after setting the alarm and very rarely at any other time unless there is a genuine outage. Any ideas why this might be happening? Thanks
108 •
2 •
0 •
01-07-2024 08:18:49
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Skids. I'd recommend getting in touch with our support team for assistance with troubleshooting your Ring Alarm. The appropriate team can walk you through all applicable troubleshooting steps to help diagnose the issue. You can get in touch at one of the numbers here, or on Facebook @Ring by sending a private message.
0
02-07-2024 08:34:36
•