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J

JamesE

Accepted Solution
Ring Break Glass Detector went off for something not glass related
glass-break-sensor

The alarm was set to home and armed and I have two ring glass break detectors installed at the front and back of the house. A plastic handled broom fell over on the tiled floor and this has somehow managed to set the alarm off. How has that happened? It's not glass and doesn’t sound like glass breaking at all, yet it’s somehow set the broken  glass detector off with it falling on the floor! It’s a bit concerning if something can fall over like a broom against a wall and set off a glass detector. I was under the impression that Rings glass break detectors were programmed to specifically detect the sound of broken glass only, but clearly this isn’t the case. 

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3

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17-08-2024 12:26:31

Responses (1)

  • J
    Accepted Solution

    Hi @JamesE. I recommend making sure your Glass Break Sensor is installed correctly. It has to be placed within twenty-five feet of glass windows or doors that it is intended to monitor and has to be placed seven feet from ground up. If it is installed correctly and it's still causing false alarms, give our support team a call for further assistance.

    0

    20-08-2024 06:27:02

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