B
Motion sensor setting off alarm
My motion sensors seem to always detect motion even when there is nothing in the room. Every time I leave the house and arm to away the alarm goes off saying there is motion detected. Have tried resetting the sensors but nothing seems to work.
1661 •
0 •
5 •
27-11-2020 22:53:33
Responses (2)
- J
Worth noting that the 'Motion' sensor is an IR sensor. It doesn't sense movement of generic objects past it (unless they are hot) only the movement or radiation of heat.Simply put - It sees people (and animals) as a big bag of heat wofting around.
•1
03-12-2020 16:13:47
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Beanage99. I would make sure that there are no visible heat sources in the general area that your [Motion Detector](https://support.ring.com/hc/en-us/articles/360039498552-Ring-Alarm-Motion-Detector-Setup-and-Use) is located. This could be a heater, desktop computer, ceiling vents or home appliances, to name a few. These objects, and objects similar to these, produce heat which could contribute to a false alarm. Try adjusting the motion sensitivity to see if this helps.
0
30-11-2020 16:28:44
•