Delayed notifications despite good Rssi signal on new doorbell.
Hi, our notifications are only popping up or notifying once someone has either left our door or already in the house. New video doorbell only as the old one was absolutely fine! The Rssi is fine as I've checked that along with all motion sensitivity settings being the HIGHEST! Help!!!
8 •
3 •
0 •
19-06-2025 09:06:11
Responses (1)
- U
Internet speed is fine and like I mentioned, our old ring doorbell worked absolutely fine. This new one takes about double the time to notify us of any movements or rings!
•0
20-06-2025 12:03:26
UInternet speed is fine and like I mentioned, our old ring doorbell worked absolutely fine. This new one takes about double the time to notify us of any movements or rings!
•0
20-06-2025 12:03:30
JHi @user_5ad275. Try rebooting your Ring device using the Ring app. https://ring.com/support/articles/p8z2n/Rebooting-your-Video-Doorbell-or-Security-Camera. Reboot your router as well. If you have tried these steps and are still having the same concern, give our support team a call for further assi
•0
20-06-2025 17:17:41
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
user63814
How's your internet speed? I have noticed that Ring seems to route footage through the internet, even if your device is on the same network as your cameras and doorbells. When my internet lost speed last week I noticed the time it took to "Live View" was getting a lot longer, which is how I knew my internet speed was slow. Once my ISP reset my connection, seed was high again and access speed to "Live View" was back to normal too.
0
20-06-2025 09:52:26
•