U
Ring Doorbell 1st Generation Won't Connect To WiFi
battery-video-doorbell
troubleshooting
Our doorbell, which previously worked just fine, is now not connecting to our wifi after being charged. I go through the steps for connecting it, and get as far as it asking what portion of the white lights are flashing (in this case, it flashes on the left), and when I select that, it just ends up starting the whole process over again. I have confirmed the wifi password is correct. I have confirmed the battery is charged. I have reset the doorbell. I have reset the router. Nothing has worked so far.
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15-08-2024 05:09:44
Responses (1)
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Tom_Ring
Hi @user_194c3d. As indicated here, a left flashing light is a failed setup. First, try adjusting your router channels. You can find that information here. Next, check your ports and protocols. If those do not seem to work, simply try connecting your doorbell to a WiFi hotspot. This will let us know if your network is the issue, or your doorbell. Let me know how this goes!
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16-08-2024 03:07:52
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