Responses (2)

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  acrobatx

  Hi, well I guess I don’t really get why I would buy the Ring 3 instead of this. I was going to buy the Ring 3 but I don’t see the difference in feature set, certainly not enough to justify paying nearly double the cost... Can you share the killer differences please?

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  07-05-2020 06:22:51

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  Chelsea_Ring

  Hey @acrobatx. Thank you so much for your interest in buying the new Ring Video Doorbell 3! The Video Doorbell 3 has all the same great features as the Video Doorbell (2nd generation), but additionally includes dual-band wifi and a removable, rechargeable battery. We offer theses different options to give you more choices when considering the best security solution for their home and lifestyle. Some neighbors like to utilize the option of a removable battery, so that they can easily swap out a dead battery for a freshly charged spare battery! This helps you get no downtime in between charging. In addition, I want to point out that for a limited time, you can get a free Quick Release Battery Pack with a battery-powered device purchase. Add the Quick Release Battery Pack to your cart, along with any device listed [here](https://shop.ring.com/collections/assortment), and enter code FREEBATTERY at checkout. See more details about this[ here.](https://shop.ring.com/pages/promotional-terms-and-conditions#battery) :)

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  07-05-2020 07:43:23

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  acrobatx

  Thanks Chelsea I hadn’t noticed the difference in batteries. Is that the only difference between the 3 and the new standard doorbell? I know the WiFi is different too

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  07-05-2020 08:24:39

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  Chelsea_Ring

  @acrobatx You are indeed correct on that! Those will be the only major differences between the Ring Video Doorbell 3 and the 2nd generation of the Ring Video Doorbell. :smiley_cat:

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  07-05-2020 08:48:41

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  acrobatx

  Thanks again! As an existing Ring customer with a plan do I get 10% off the purchase? The discount doesn’t seem to apply automatically when added to the basket. Thanks

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  08-05-2020 06:22:39

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  Marley_Ring

  Hi @acrobatx! If you have our Protect Plus Plan featuring the 10% discount, you should certainly be able to use it for a Ring device purchase on Ring.com. Keep in mind that this discount cannot be combined with other promotional offers. Check out our [help center article](https://support.ring.com/hc/en-us/articles/115003266066-Combining-Multiple-Discount-Offers-10-Ring-Protect-Discount-on-a-Ring-Purchase) which lists the terms and conditions for the 10% discount. I hope this helps! :)

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  08-05-2020 04:45:07

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  Diba

  Hi, I am located in Australia and the Ring Video Doorbell 2nd Generation is currently available for pre-order (due for delivery on 3rd June 2020) from Amazon. However, the Ring Video Doorbell 2 is available for purchase on both Amazon and in our retail stores and has been available for quite some time. Could you please clarify if the Ring Doorbell 2nd gen (being advertised for release on 3rd June) and the Ring Doorbell 2 are the same device? If not, what are the differences??

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  10-05-2020 09:49:15

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