U
Indoor Cam Gen 1 - Can't set up.
app-settings
troubleshooting
I've owned a Indoor Cam for years purchased new with my doorbell. It's been in the cupboard for a couple of years. Now I want to set it up again, the setup process keeps failing. The App tells me I need to transfer ownership? I've completed a factory reset and tried again. I just seems to be blocked and won't complete the setup process. Any suggestions as to what to do? Nothing wrong with the cam I just don't want to throw out a perfect good item. Ring support could'nt help me other than go through the basic setup steps!
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19-04-2025 04:37:19
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user63814
Have you read through this: https://ring.com/gb/en/support/articles/k8jn9/transfer-device-ownership If you bought from Amazon, Amazon might have linked the device to the email address you use for Amazon. If you use a different address for Ring, there's your problem. Even if that's not the case, the link should help you reclaim ownership.
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19-04-2025 07:19:06
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