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Ring Security Cameras

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Camera turned on while disarmed
wireless-security-cameras

When the system is set to disarmed, how is it possible that the camera is on? We saw the red light turn on. As soon as we mentioned it, it turned off again. Any explanation or do we need to do something about this?

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20-12-2024 10:30:12

Responses (1)

  • C

    Hi @user_52276e. Do you have motion detection turned off in Disarmed Mode for this particular camera? You can check this in your Mode settings. Do you have the Snapshot Capture feature enabled? If it was dark, you would see the infrared light turn on to illuminate the view for the snapshot image. 

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    24-12-2024 12:13:21

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