Hi @user34231. After verifying that the outlet you have the Chime Pro plugged into has power, try resetting the Chime Pro by holding down the setup button for at least 20 seconds. If it is still unresponsive, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
Caitlyn_Ring
Hi @user34231. After verifying that the outlet you have the Chime Pro plugged into has power, try resetting the Chime Pro by holding down the setup button for at least 20 seconds. If it is still unresponsive, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-01-2023 08:18:22
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