U
External Power field in Ring App for solar powered floodlight
solar-panel
troubleshooting
We have a solar-powered Floodlight we just added to our system. In the Ring App, for the Solar Floodlight under Device Health, there is an “External Power” field. It’s currently showing “None” in that field, but if the solar panel is connected to the Floodlight, is that expected or should it say something else? I’m asking as it seems the solar panel isn’t charging the batteries at all.
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26-03-2024 09:48:26
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Caitlyn_Ring
Hi @user79730. For confirmation, you’re referring to the Ring Solar Floodlight, correct? Would you mind sharing a screenshot of what you’re seeing on the Device Health page? On average, how many events is the Floodlight detecting each day?
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27-03-2024 06:46:25
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