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user_e76c8c
Accepted Solution
Doorbell will not charge
Hi. My doorbell will no longer charge. I bought a new battery to see if that helped but no luck. When I put it on charge I don't seem to get the blue light that goes round the button.
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04-07-2024 06:25:38
Responses (1)
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Justin_Ring
Hi @user_e76c8c. If your Doorbell is unresponsive even with a new battery, try factory resetting it to see if it helps. To factory reset it, press and hold the setup button on it for 20–25 seconds. If you have tried this step, and it is still unresponsive, give our support team a call for further assistance.
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05-07-2024 09:23:27
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