Hi @Murph507. An active Ring subscription is required to have access to video recording. Additionally, videos are only stored in the Ring app for as long as your video storage time is set to. Once a video is deleted, either manually, because the storage time expired, or because your subscription lapsed, it cannot be recovered.
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30-10-2024 08:16:23
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Caitlyn_Ring
Hi @Murph507. An active Ring subscription is required to have access to video recording. Additionally, videos are only stored in the Ring app for as long as your video storage time is set to. Once a video is deleted, either manually, because the storage time expired, or because your subscription lapsed, it cannot be recovered.
0
30-10-2024 08:16:23
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