Ring protect - transfer
Hi there If you sell a ring camera can you transfer over the ring protect plan to new owner
1113 •
0 •
1 •
21-04-2020 10:01:33
Responses (1)
- J
My Ring Protect Plan came bundled with the device - purchased at costco. selling house on Nov 3. still have 10 mos left on plan. will I receive a refund or credit for unused months?
•0
16-10-2020 11:26:54
CHi @JNew. For questions regarding your plan and any applicable refunds on a purchased plan, you'll want to reach out to our support team directly so they can take a look at your account. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
•0
16-10-2020 04:33:47
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Chelsea_Ring
Hey @Leeherron. The Ring Protect Plan is not transferable, so I recommend calling into our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) to cancel the plan and get a refund for any months you will not be using (if you got the yearly plan).
1
21-04-2020 05:27:08
•