I need to make a return from Guam. Label that was provided will not work because all UPS shipment out of Guam are by air not ground, because we live on an island. I need a UPS Saver label. Anyone who can assist? Thanks!
Hi @Jimmymgu. You'll need to follow up with our support team directly for this concern so they can help you get your return completed. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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09-12-2020 07:22:22
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Caitlyn_Ring
Hi @Jimmymgu. You'll need to follow up with our support team directly for this concern so they can help you get your return completed. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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09-12-2020 07:22:22
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