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  Caitlyn_Ring

  Hi @user53464. If you purchased the Plug-In Adapter from Amazon.com, you will need to initiate the return process there. For any purchases made from Ring.com, you can find information on the return policy [here](https://support.ring.com/hc/en-us/articles/360022409351-Return-Policy). For any additional questions on your Ring.com order or return, please contact our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus).

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  03-08-2023 07:56:50

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  02-09-2023 07:57:00

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