English

Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
H
Name each file in a multiple download as the camera name and timestamp of the actual recording
recording-length

When I download a single event on ring it names the file as Ring_CameraName_DateofRecordedEvent_TimeofRecordedEvent. When I download multiple files at once it names each recorded event in a way I cannot decipher. So once I have downloaded a batch of files I then need to look at each one individually and rename them if I want to ever be able to readily identify them later. Alternately, I need to download every recorded event one at a time, then Ring will autoname them as described above. This is horrible. I either have to spend hours going through videos to see what I might want to keep, and do so one by one, which takes ages. Even with so many videos Ring still misses so many important events, I simply cannot risk lowering the settings. Yet, if I try to save some time and download in batches of 25, the only number that doesn't seemed to crash the system even though it claims I could do 50 at once, then when I try to view the events of a day it is a hunting nightmare. I download the batches using filters of date and camera, but then I have to try picking random files to narrow down to a time frame if I am accessing the past records. Then I rename them as I go so I can try and keep track, but then I am still left with dozens, if not hundreds that remain named in a completely useless manner. I have FrontPoint currently. I would like Ring to be at least as good as, if not better than, FrontPoint. I can download an entire day's worth of recordings at one time with FP, with every recording named individually with its camera name and time and date of recording itself, all in a fraction of the time it takes to download 25 recordings by one camera on one day with Ring who then labels it in a way completely useless to me. I even try to help Ring along by doing the downloads in small batches of a single date from a single camera, and still Ring can't seem to meet me anywhere close to halfway. Ring needs to do better. Edit: Do not understand why Ring keeps changing this tag to recording length, despite me never selecting that and repeatedly trying to fix it. Thanks Ring.

2

0

0

25-09-2023 01:27:29

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

3

User
Solutions

B

Boone

1

User
Solution

J

j0hnmsch

1

User
Solution