U
Urmet 1183/5
troubleshooting
We have just had our intecome system updated in our flats and my new intercom phone in my flat is a Urmet 1183/5 2voice. Ring says the Ring Intercom is compatible with this device, how the installation details/ videos are different. Has anyone had any luck connection these two devices? Ring details using cable b set and connect cable b1 to b1 and b2 to b2, however inside my phone system it says c+ and c- Urmet helpdesk have not been very helpful! Many thanks
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21-05-2025 05:15:26
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Enzo_Ring
Hi @user_0e3a36 , thank you for reaching out to the Ring Community! Your privacy is important to us, and we will need to access additional account information in order to further assist you. Please contact our Ring Intercom customer support by emailing or calling (ring-intercom-support@cs.ring.com) our team, and we will be more than happy to take a look at this with you. You can find our support number here: https://support.ring.com/hc/en-us/articles/10070641988500-Ring-Intercom-Support We look forward to hearing from you.
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29-05-2025 09:39:37
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