U
Two door contact sensors offline and no lights
troubleshooting
About 4 weeks ago my front door sensor said it was offline - I tried reconnecting it but no joy. About a week later my garage door sensor (only other door sensor) also went offline. I can't get either of these to reconnect. Gen 2. They show no lights at all whatever I do including changing batteries and factory reset with the pin next to the base station. Both showed full batteries before this. I have changed the batteries on one but still no lights at all.
4 •
2 •
0 •
03-06-2025 01:58:12
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user_cd056e. This Help Center article below has information on troubleshooting your Contact Sensor. https://ring.com/support/articles/5igrf/Troubleshooting-Your-Contact-Sensor-2nd-Gen Let me know if this helps!
0
04-06-2025 03:11:02
•