U
Ring Alarm Offline Intermittently
troubleshooting
cs-support
Woke up this morning to alarm offline even though we have cellular back up and no WiFi issues. It’s also wired directly to the router.
It’s been intermittent all day, worst part we had an attempted burglary this week and need this thing to work.
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28-06-2024 08:24:21
Responses (1)
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Caitlyn_Ring
Hi @user_0a012d. For this concern, I'd recommend getting in touch with our support team. They can guide you through all applicable troubleshooting steps for the Ring Alarm Base Station. You can get in touch at one of the numbers here, or by sending a message on Facebook @Ring.
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01-07-2024 09:44:35
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