U
Password rules are incorrectly statet
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app-settings
I tried to change my Passwort, it had a format L12sss3$ L: Large s: small 123: digits $: special character Seeems do be consistent with the statet password rules. Changing password was not possible in browser or app. after 1 hr helpline (!) we used another format: Lsss12345$ which worked.
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04-09-2023 11:21:02
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Justin_Ring
Hi @user57212. If you are using the Control Center in your app or web browser to reset your password and it is not working correctly, it is a concern that our team is investigating and working to resolve as soon as possible. In the meantime, if you go to Ring.com on your web browser and select Log in, you should have the option "Forgot your password?". This should allow you to reset your password with no issues. Thank you for your time and patience.
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06-09-2023 07:18:01
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