U
Ringdoor bell 2 pro
hardwired-video-doorbell
troubleshooting
cs-support
Could anybody help ive got a ring doorbell 2 pro hardwired and when you view the images they are blurry for a few seconds also if you zoom in on the image its blurry ive got a rrsi is 56 singal which is saying its good see attached photo of zoomed image 
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28-06-2023 08:06:29
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Justin_Ring
Hello @user49444. I would recommend trying to [reboot your Ring device using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) to try to fix your concern. Also, try rebooting your router by unplugging it for a few seconds and plugging it back in. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) with other steps to try for poor video quality. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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05-07-2023 11:33:04
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