Ring Video Doorbell Gen 2 Hardwired Not Functioning.

My hardwired ring video doorbell gen 2 is no longer ringing when pressing the doorbell it makes no sounds. Remains a solid white light and doesn't come through the chime either. I have tried a reboot and also checked the WiFi and device health for both doorbell and chime and all is OK. I'm still getting notifications on the ring app for motion alerts and still able to see live view however like I said the doorbell button isn't functioning or the sound. I only bought it new a few months back. Not impressed.