‎Doorbell won’t reconnect to wifi

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user_1658d1

Doorbell won’t reconnect to wifi

battery-video-doorbell

My wifi went down, once back up and running my ring doorbell stayed offline. I tried troubleshooting but no luck, my chime has connected back up to the wifi but my doorbell will not connect to the wifi, or my chime 

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01-12-2024 07:53:44

Responses (3)

U
user_11c20e
Same problem
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02-12-2024 01:01:04
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U
user_11c20e
Same problem
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02-12-2024 01:01:04
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C
Caitlyn_Ring
Hi, what troubleshooting steps have you tried so far? Are you receiving an error message when trying to connect your Ring Doorbell to your wifi network? We have various troubleshooting steps to try for setup failures here. 
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04-12-2024 10:27:33
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