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Failing Gen1 First Alert Smoke CO2
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false-alarm
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I have r gen1 First Alert Smoke and CO2 detectors and they are failing one at a time. In the last 3 days I have had 3 units not close to each other false alarm on smoke and generate an alarm to Ring. these units were all installed in 08/2019. I this an issue with these units?
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21-07-2022 10:49:08
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Caitlyn_Ring
Hi @BigTSoFlo. You can try changing the batteries as @SolarEclipse suggested, or cleaning the First Alert with a dry washcloth to ensure it is free of any dirt or debris that may be impacting its performance. However, I would still recommend following up with First Alert's support team directly given that you have had false alarms. You can reach out to First Alert directly at 800-323-9005, and you can find their help center [here](https://support.firstalert.com/s/).
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21-07-2022 04:43:22
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