Z
Why can I review my videos on the front door but not the inside camera?
hardwired-security-cameras
troubleshooting
hardwired-battery-video-doorbell
Why can I review my videos on the front door but not the inside camera ?
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09-11-2021 12:45:09
Responses (1)
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Marley_Ring
Please ensure both devices are covered under a [Protect Plan subscription](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-a-Ring-Protect-Plan-Subscription). Keep in mind, a basic Protect Plan must be subscribed per device. If your event history is working in the Ring app for one Camera, it should indeed work for the other. Try logging in at Ring.com via web browser to see if your recording history plays there. I hope this helps! :)
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09-11-2021 03:31:18
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