Responses (1)

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  SmoshySmosh

  BUMPPPP! I need this information too. I just purchased a year of ring protect for $100 but my credit card was charged $110. I assume this was tax that I was charged, but there was no notice of charging tax during the purchasing steps.

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  10-06-2020 01:36:19

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  Reply

  S

  SmoshySmosh

  Hi @Jennifer\_Ring, Thank you for that page. That information should also be on the checkout process and it should not say "you will be charged $100" if it's not actually $100. You should see the subtotal or it should say "$100 + tax". It's very misleading.

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  11-06-2020 05:17:02

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  Colstrup

  Hello! It does not work as a receipt! Need a receipt so where can I find it? BR Anders

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  31-08-2020 09:46:25

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  Caitlyn_Ring

  Hey @Colstrup, happy to step in for Jennifer here. To get a more detailed receipt or invoice, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to get one sent out to you via email. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471)to see how to contact support.

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  31-08-2020 05:25:48