Amazon Alexa + Ring

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U
Change Ring WiFi network
app-settings
troubleshooting

I changed my home wifi settings and needed to update ring App for the wifi connection. I am using iOS (iPhone) ring app. On the device health menu, I can see the old wifi ID, but cannot make any changes.  I cannot see the **Reconnect to Wifi** or **Change Wifi Network** on the device health menu, can someone provide more guidance?

40

2

0

25-06-2024 01:08:33

Responses (1)

  • U

    False alarm, the problem account is a shared account.  Only the account owner can change the wifi connection.

    0

    25-06-2024 11:31:17

      T

      Hi @user_3604b2. Glad to hear that you figured this out!

      0

      26-06-2024 04:22:19

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