Ring doorbell missing events at night
I have a hard-wired ring doorbell camera and I am on a basic plan. I noticed that lately the ring camera it's missing events during the night. During the day, it picks up neighbours walking their dog in the street or cars driving away from 30 feet distance, but at night it won't pick up not even my son entering the house at midnight coming from work. I know there are events during the night because I can see them on my house alarm cameras which are recording 24/7. Both, ring and house alarm cameras are on the same wifi and the router is less than 10 feet away. This is raising some questions regarding the reliability of ring camera service.
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20-01-2025 11:32:22
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Caitlyn_Ring
Hi @user_4feaa9. Do you have Modes set up with your Ring Doorbell? If you do, check that motion detection isn't turned off in a specific Mode. Otherwise, the only difference is that events that occur farther out may be harder to detect at night due to it being dark.
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21-01-2025 04:33:02
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