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U
User Solution
Some of my previously working devices are not showing up in the Ring app’s devices list
app-settings
troubleshooting

My devices list no longer shows my keypad, door sensors and extender, but when I tried to add the keypad back I got a message that it has already been added. I tried reinstalling the Ring app, but no change.

164

2

1

11-05-2024 13:13:30

Responses (1)

  • T
    User Solution

    Hi @user82128. Typically, all of these accessories are nested under the Base Station menu.

    1

    13-05-2024 17:22:40

      T

      Hi @user82128. All of the Ring Alarm accessories should be nested under the Base Station. Is this what you're seeing?

      0

      07-05-2025 19:49:58

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