U
user_823dd2
Accepted Solution
Ring Alarm base Station not connecting
troubleshooting
I have attempted the installation instructions, video and written. Unit blue light remains static and unit does not connect. Help please.
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02-04-2025 03:44:43
Responses (1)
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Justin_Ring
Hi @user_823dd2. I recommend trying the steps mentioned in this Help Center article if you are not able to set up your Base Station. https://ring.com/support/articles/ppdv1/Troubleshooting-Messages-During-Ring-Alarm-Base-Station-Setup. If you have tried the steps mentioned in the article and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true
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16-04-2025 07:24:33
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