Hi @shirzuis. Since this is a neighbor-to-neighbor forum and not a direct line to support, you would want to reach out to our support team for any inquiries on the return of your system. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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19-01-2021 17:35:02
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Caitlyn_Ring
Hi @shirzuis. Since this is a neighbor-to-neighbor forum and not a direct line to support, you would want to reach out to our support team for any inquiries on the return of your system. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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19-01-2021 17:35:02
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