Remote arming/disarming
I don't yet have a Ring system but I'm considering buying the alarm. However through one particular Amazon review I've discovered that (despite what the website claims) the ability to arm/disarm the alarm through the app is only available to subscribers. This seems to be a recent change.I'm not really wanting to sign up to a plan but my question is: for those of you who *do* have this arm/disarm feature, how do you use it and do you consider it important/vital? For example, do you find it convenient to disarm through the app when you return to your house instead of having to go to the keypad?
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28-05-2023 14:14:19
Responses (1)
- S
Hi @Caitlyn_Ring, thanks very much for the info ... although it raises more questions than it answers. Firstly, the post that you've linked to states that "there are no changes for neighbors outside of the United States and Canada." So do those changes not apply to the UK? I suspect that some or all
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31-05-2023 12:18:58
C@SiH The changes you are referring to apply to neighbors in the United States and Canada, not the UK. Amazon reviews could be from neighbors in different regions, and may not necessarily apply to you. Neighbors in the UK can [arm and disarm](https://support.ring.com/hc/en-gb/articles/115005312623-Ar
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01-06-2023 16:04:05
S@Caitlyn_Ring, thanks for the quick reply. That is indeed good news that I'll have what I need with the plan-less product and that the website is accurate. For info, the Amazon review in question clearly stated that it was in the UK. I'd also previously been in contact with product support (online c
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01-06-2023 16:17:00
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Caitlyn_Ring
Hi @SiH. Recently, some changes were made to the Ring Protect plan for neighbors in the United States and Canada. You can find an overview of those changes in [this](https://community.ring.com/t/ring-alarm-subscription-changes/189243) Community post. If you plan to use the Ring Alarm without a Ring Protect plan, you would need to arm and disarm the system via the Keypad. In that case, you'd likely need the Keypad to be located close to the door so it's easily accessible when leaving or entering the home.
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30-05-2023 15:59:54
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