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U
User Solution
Help with ring motion detector and mice
motion-detector
troubleshooting

Hiya,I have a motion detector installed in my kitchen, it is placed facing the back (glass) door. I have just moved into the house and was told the previous tenant had a mice problem, I haven’t seen anything in the last week but the detector has gone off today with movement in the kitchen sounding the alarm. I am new to Ring cameras and detectors, but was wondering if it would detect a mouse? (or spiders / fly) . Google doesn’t seem to have much info apart from where to buy the products, but I also read that heat or reflections on the glass might be a cause?If anyone could shed some light for me it would be really appreciated!!thank you

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29-04-2024 16:03:41

Responses (1)

  • J
    User Solution

    Hi @user81608. This Help Center page will provide you with information on how to avoid false alarms with the Alarm Motion Detector. It does state to avoid having your sensor face a window or heat source, which is what yours is facing. I recommend changing the location of it to avoid it facing your glass door.

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    30-04-2024 19:58:51

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