Responses (8)

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  MattCritt

  Since this does not have a battery, does this get affected like the Gen2 does in the cold weather. I live up north, so this cold weather is not new. But this is my first winter with a Ring and the battery will not hold a charge preventing me from getting alerts and from viewing the live view.

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  18-02-2021 04:18:28

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  backpacker

  I'm in Michigan. I had a first-generation Ring doorbell that started to give me problems with the battery these past few weeks. I have never had issues with the cold temperatures. But I guess it's because my porch is quite protected from snow and other typical conditions from my state. But the battery was old. So I decided to give this one a shot. And glad I did! I installed it last weekend. You have to bypass your doorchime if you have one that came with your house and you'll need a Ring chime (we already have two at home; so we didn't need to buy any this time.) Then it's a very simple installation. I had no issues. Since it's wired, no more battery problems. It's also very inconspicuous as it's so much smaller than the other doorbells. My videos and images are crispier now. There are no bumps, no pixelation. And I'm still using my old lowsy Internet. So I would say, highly recommended for those of us living up north. I hope the performance and quality withstands the pass of time, like my previous one did (lasted us many years!)

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  24-02-2021 03:39:20

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  Marley_Ring

  Glad you asked, @MattCritt! The Doorbell Wired is perfect if you are looking to step away from battery power, which the benefit of wired is certainly seen in those colder regions. While there is not a cold weather/ battery temperature to be concerned about, as a reminder, all of our devices do still have a required operating temperature range. For the Doorbell Wired that operating temperature range is -5°F to 120°F (-20°C to 50°C). I hope this helps! :)

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  22-02-2021 03:14:08

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  Lucaseeaston

  I have a home that has a internal Door bell system like most houses at times if someone pushes my current ring door bell it rings the original bell.. does this version work with an internal system or just only the ring chimes?

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  23-02-2021 04:33:10

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  backpacker

  You need to bypass your house doorbell. In other words, once you installed this one, your house doorbell will stop working. This means that you'll need a Ring Chime if you want to still get like a regular doorbell chime. If you don't get a Ring Chime, then you'll need to rely on your phone alone. I just installed this one to replace and old Ring doorbell. We already had a Chime and a Chime Pro at home. So I bypassed my old traditional boxy doorbell chime from my wall and now we rely on the Ring chimes to know when someone rings our doorbell. I hope this answers your question.

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  24-02-2021 03:45:31

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  backpacker

  By the way, the Ring Doorbell Wired box comes with everything you need to install it, including the jumper cable to bypass your traditional doorbell chime.

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  24-02-2021 03:46:15

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  All4dom

  Can you please work with Samsung so this will work in smartthings . Please dont tell me its samsung because it has become a back & forth between samsung & ring to make sure all ring devices work with smartthings. I just purchased the new ring cam & it's not integrating. Please for the love of god fix it. Dom

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  23-02-2021 10:00:35

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  Marley_Ring

  Hi there, @Lucaseeaston! As Riley mentioned in the above post, [quote="Riley_Ring, post:1, topic:38488"] It does not sound your existing doorbell chime [/quote] The installation process will require the Doorbell Wired Jumper Cable to be connected in your chime kit, thus disabling the chime kit sound. This and more can be seen in greater detail via the links in the article above. :)

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  24-02-2021 03:20:20

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