Hi @Lochore. You should be able to remove the battery from your Stick Up Cam and charge it as needed. I'd suggest looking at our Help Center Article [here](https://support.ring.com/hc/en-gb/articles/360032436352-Charging-the-Battery-for-your-Stick-Up-Cam-Battery-Solar-3rd-Generation-), as it contains steps on how to remove and charge the battery. If that's not successful for you, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
•
15-09-2020 04:37:09
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Caitlyn_Ring
Hi @Lochore. You should be able to remove the battery from your Stick Up Cam and charge it as needed. I'd suggest looking at our Help Center Article [here](https://support.ring.com/hc/en-gb/articles/360032436352-Charging-the-Battery-for-your-Stick-Up-Cam-Battery-Solar-3rd-Generation-), as it contains steps on how to remove and charge the battery. If that's not successful for you, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
15-09-2020 04:37:09
•