Late notifications
I'm getting "Person Detected" notifications from my plug-in Outdoor Stick Up Cam but they arrive on my laptop a full 30 minutes after the person appeared making them pointless. How can I get instant notifications?
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08-01-2025 09:16:51
Responses (2)
- U
No, just the laptop, using the web app, which is my main device. The phone I have is old with a very old version of the app, but that still works better than the laptop (a 1 year old 14" MacBook Pro with the latest MacOS installed and using the default web browser, Safari).
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11-01-2025 08:24:38
- U
Safari is the latest Version 18.2. Notifications are enabled. Notifications for everything else comes through in a timely manner. Only Ring notifications come through late. Recently I've had notifications arrive a good hour after the event.
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15-01-2025 09:36:32
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THi @user63814. It appears this will require a more in-depth look. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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16-01-2025 02:40:05
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Justin_Ring
Hi @user63814. Do you get the same behavior on the Ring app on your phone?
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10-01-2025 06:16:43
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